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This store has earned the following certifications.
Cooks Standard Cookware & Utensils / Cooks Standard Wok
Healthy and Safe Cooking Experience: - Made of high-quality carbon steel with a non-toxic nitriding process, ensuring a safe and healthy cooking environment. - Free from harmful substances, making it an excellent choice for health-conscious individuals. - Ideal for those avoiding Teflon non-stick coatings.
Durable and Efficient Performance: - Crafted from high-quality carbon steel, the wok heats up quickly and evenly, allowing for efficient cooking. - Sturdy and durable, withstands high temperatures and frequent use, making it a reliable addition to your kitchen. - Suitable for use on any cooktop, including gas, electric, and induction.
Versatility and Cooking Convenience: - Perfect for searing, baking, frying, roasting, and a wide variety of Asian cuisine. - Serves at least 3-6 people, making it ideal for family meals or small gatherings. - With a convenient 12.5-inch size and a weight of 2.8KG, it is more substantial than lightweight options, offering better value.
Exquisite Craftsmanship: - Both interior and exterior feature a wire-brushed finish, enhancing both aesthetics and the pan's natural non-stick properties. - This intricate finish adds to the pan's authenticity and durability.
Proper Care and Maintenance: - Pre-seasoning the pan can make it naturally non-stick. - Avoid cooking with acidic foods like tomatoes and vinegar for the first week to protect the nitrogenization treatment. - Keep the pan dry after each use to prevent rusting.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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